Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6399468
Location: Pori
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Sat, 17 May 2025 17:31:38 CEST
Service(s) restored: Sun, 18 May 2025 13:26:23 CEST

History:
Sun, 18 May 2025 13:24:41 CEST – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Sun, 18 May 2025 12:52:50 CEST – Majority of b2c services were restored 23:30 17/5, Pori is still affected repair work is ongoing.
Sun, 18 May 2025 11:32:09 CEST – Cable cut within subprovider’s network, repair work is ongoing. no ETR
Sat, 17 May 2025 18:04:17 CEST – Suspected fault within within our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sat, 17 May 2025 17:41:09 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6399325
Location: Sweden/Finland
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 17 May 2025 11:46:36 CEST
Service(s) restored: Sat, 17 May 2025 12:31:26 CEST

History:
Sat, 17 May 2025 12:31:12 CEST – Incident resolved. Cause: A brief interruption in the services. Fix: Services were restored without action.
Sat, 17 May 2025 11:49:28 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6408047
Location: Tornio/Kemi
Description: Multiple customer affecting fault
Fault type: Maintenance

Occurred: Wed, 21 May 2025 06:17:58 CEST
Service(s) restored: Wed, 21 May 2025 12:00:57 CEST

History:
Wed, 21 May 2025 11:59:56 CEST – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Fix: The planned work was completed after service window ended.
Wed, 21 May 2025 08:45:37 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 21 May 2025 06:34:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6395239
Location: Tornio/Kemi
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 15 May 2025 12:22:38 CEST
Service(s) restored: Thu, 15 May 2025 18:47:22 CEST

History:
Thu, 15 May 2025 18:46:58 CEST – Incident resolved. Cause: Cable cut on subprovider cable. Fix: Subprovider repaired cable.
Thu, 15 May 2025 13:37:35 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 15 May 2025 12:25:27 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.