Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6906788
Location: Hämeenlinna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 18 Nov 2025 09:11:37 CET
Service(s) restored: Wed, 19 Nov 2025 08:00:02 CET

History:
Wed, 19 Nov 2025 07:58:41 CET – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Tue, 18 Nov 2025 21:29:54 CET – As the fault is more extensive than initially estimated, resolution time may be longer than normal.
Tue, 18 Nov 2025 18:27:00 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Tue, 18 Nov 2025 11:43:12 CET – Technician on-site. Fault correction in progress.
Tue, 18 Nov 2025 10:27:51 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Tue, 18 Nov 2025 09:34:08 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6931332
Location: Sweden & Finland
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 26 Nov 2025 08:38:31 CET
Service(s) restored: Wed, 26 Nov 2025 09:56:31 CET

History:
Wed, 26 Nov 2025 09:39:49 CET – The outage has been resolved and services are restored. Please verify your virtual machines and start or restart any impacted instances as needed.
Wed, 26 Nov 2025 08:56:53 CET – We currently have a disruption on one of our storage arrays which causes storage issues for some but not all VMs. We’re currently troubleshooting the issue with the vendor.
The history log is machine translated.