Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7563469
Location: Vantaa
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 16 Jul 2026 04:30:24 CEST
Service(s) restored: Fri, 17 Jul 2026 20:05:08 CEST

History:
Fri, 17 Jul 2026 20:05:03 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Fri, 17 Jul 2026 17:14:07 CEST – Fault correction in progress.
Fri, 17 Jul 2026 12:41:57 CEST – Troubleshooting is ongoing with subprovider.
Thu, 16 Jul 2026 13:26:26 CEST – Subprovider confirms cable cut and excavation work is required. An excavator has been booked for the location.
Thu, 16 Jul 2026 11:49:26 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 16 Jul 2026 08:00:04 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 16 Jul 2026 04:54:00 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7556275
Location: Åland-Raisio
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 14 Jul 2026 09:49:16 CEST
Service(s) restored: Tue, 14 Jul 2026 18:23:26 CEST

History:
Tue, 14 Jul 2026 18:21:17 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Tue, 14 Jul 2026 15:32:37 CEST – Technician on-site. Fibre splicing in progress
Tue, 14 Jul 2026 13:02:48 CEST – Technician has begun splicing the fiber.
Tue, 14 Jul 2026 11:40:19 CEST – The technician has measured the signals and identified a potential cable break. They are en route to locate the break.
Tue, 14 Jul 2026 11:08:44 CEST – Technician on-site. Troubleshooting in progress
Tue, 14 Jul 2026 11:06:16 CEST – Technician on-site. Troubleshooting in progress
Tue, 14 Jul 2026 10:05:40 CEST – A technician has been ordered.
Tue, 14 Jul 2026 09:54:32 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.