Häiriötiedotteet

Ticket number: CS7335148
Location: Raisio
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Thu, 30 Apr 2026 16:31:11 CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 04 May 2026 14:00:52 CEST

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7303126
Location: Espoo
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sat, 18 Apr 2026 00:28:01 CEST
Service(s) restored: Sat, 18 Apr 2026 09:35:06 CEST

History:
Sat, 18 Apr 2026 09:33:10 CEST – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved.
Sat, 18 Apr 2026 00:31:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7332875
Location: Raisio
Description: Multiple customer affecting fault
Fault type: Excavation damage

Occurred: Thu, 30 Apr 2026 05:51:02 CEST
Service(s) restored: Thu, 30 Apr 2026 14:00:12 CEST

History:
Thu, 30 Apr 2026 13:59:19 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Thu, 30 Apr 2026 07:11:18 CEST – After a temporary fix of damaged fiber some services are experiencing increased attenuation. A permanent fix to resolve these issues are being planned and will be carried out as soon as it is possible.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7330925
Location: Raisio
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 29 Apr 2026 16:16:56 CEST
Service(s) restored: Thu, 30 Apr 2026 04:51:45 CEST

History:
Thu, 30 Apr 2026 04:46:37 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Thu, 30 Apr 2026 00:02:44 CEST – Splicing in progress.
Wed, 29 Apr 2026 22:20:47 CEST – Technician on-site. Fault correction in progress
Wed, 29 Apr 2026 22:16:12 CEST – Technician on-site. Fault correction in progress
Wed, 29 Apr 2026 19:48:51 CEST – Technician on-site. Preparing to start fault correction
Wed, 29 Apr 2026 17:11:25 CEST – Technician has been dispatched to begin measurements to find exact fault location. The suspected fiber cut is on land.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7265976
Location: Tampere
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Thu, 02 Apr 2026 06:43:08 CEST
Service(s) restored: Thu, 02 Apr 2026 10:43:44 CEST

History:
Thu, 02 Apr 2026 10:41:53 CEST – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Fix: Overdue planned worked completed.
Thu, 02 Apr 2026 10:15:29 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 02 Apr 2026 06:46:25 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7332880
Location: Turku
Description: Multiple customer affecting fault
Fault type: Maintenance

Occurred: Thu, 30 Apr 2026 06:01:35 CEST
Service(s) restored: Thu, 30 Apr 2026 12:19:48 CEST

History:
Thu, 30 Apr 2026 11:51:03 CEST – Incident resolved. Cause: Failed planned work. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Thu, 30 Apr 2026 10:29:18 CEST – Troubleshooting is ongoing with subprovider.
Thu, 30 Apr 2026 08:07:11 CEST – Troubleshooting is ongoing with subprovider.
Thu, 30 Apr 2026 06:05:53 CEST – We currently have a network outage due to delayed maintenance. Fault correction is ongoing.
The history log is machine translated.