Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6479673
Location: Pälkäne
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 11 Jun 2025 10:27:22 CEST
Service(s) restored: Wed, 11 Jun 2025 19:31:38 CEST

History:
Wed, 11 Jun 2025 19:31:04 CEST – Incident resolved. Cause: Fibercable was damaged Fix: Repaired the fiber cable damage
Wed, 11 Jun 2025 16:43:45 CEST – Confirmed cable fault. Troubleshooting is ongoing with subprovider.
Wed, 11 Jun 2025 16:32:22 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is still ongoing with subprovider.
Wed, 11 Jun 2025 12:24:33 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6495868
Location: Tornio / Kemi
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 17 Jun 2025 11:13:28 CEST
Service(s) restored: Tue, 17 Jun 2025 17:25:44 CEST

History:
Tue, 17 Jun 2025 17:24:58 CEST – Incident resolved. Cause: Cable fault Fix: Repaired locally.
Tue, 17 Jun 2025 15:37:34 CEST – Suspected fault within within our subprovider’s network. Troubleshooting is ongoing with subprovider.
Tue, 17 Jun 2025 13:46:52 CEST – Waiting for feedback on when we will have access to the location.
Tue, 17 Jun 2025 11:28:12 CEST – We are currently experiencing a network outage. Troubleshooting in progress.
The history log is machine translated.