Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7227681
Location: Espoo
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Mon, 16 Mar 2026 18:00:12 CET
Service(s) restored: Mon, 16 Mar 2026 21:02:53 CET

History:
Mon, 16 Mar 2026 21:01:29 CET – Incident resolved. Cause: Something had hit subproviders cable and caused an outage in the area. Fix: Subprovider planned a maintinance work for this and finished it around 20.00. We’ve monitored the services since and it remains stable, systems are restored.
Mon, 16 Mar 2026 19:48:40 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Mon, 16 Mar 2026 18:02:32 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7173793
Location: Espoo
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Mon, 23 Feb 2026 10:14:06 CET
Service(s) restored: Tue, 24 Feb 2026 18:22:19 CET

History:
Tue, 24 Feb 2026 18:20:38 CET – Incident resolved. Cause: Fiber break. Fix: Fiber cable has been repaired.
Tue, 24 Feb 2026 12:48:09 CET – Technician on-site have located the cable damage. Fault correction in progress. No ETR available at the moment.
Mon, 23 Feb 2026 17:14:13 CET – The technician has measured the signals and identified a potential cable break.
Mon, 23 Feb 2026 12:25:04 CET – Technician on-site. Troubleshooting in progress
Mon, 23 Feb 2026 10:16:47 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7179904
Location: Tourula Jyväskylä
Description: Multiple customer affecting fault
Fault type: Cable work

Occurred: Wed, 25 Feb 2026 09:39:57 CET
Service(s) restored: Wed, 25 Feb 2026 14:43:32 CET

History:
Wed, 25 Feb 2026 14:43:02 CET – Incident resolved. Cause: The planned work could not be completed on time due to unforseen complications. Fix: Overdue planned worked completed.
Wed, 25 Feb 2026 13:30:22 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 25 Feb 2026 10:44:06 CET – We currently have a network outage due to failed change work. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7179391
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 25 Feb 2026 05:32:45 CET
Service(s) restored: Wed, 25 Feb 2026 13:48:52 CET

History:
Wed, 25 Feb 2026 13:33:09 CET – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Wed, 25 Feb 2026 12:00:37 CET – The technician has measured the signals and identified a potential cable break. Troubleshooting ongoing
Wed, 25 Feb 2026 11:19:48 CET – Technician on-site. Troubleshooting in progress
Wed, 25 Feb 2026 10:56:33 CET – Technician en route. ETA 12:00
Wed, 25 Feb 2026 08:46:25 CET – Subprovider informs that technician is en route to troubleshoot and locate fault.
Wed, 25 Feb 2026 05:42:36 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider
The history log is machine translated.