Häiriötiedotteet

Ticket number: INC2365211
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-02-22 14:25 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-02-22 17:39 CET/CEST

Last update(s):
2025-02-22 16:39 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-02-22 15:50 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2365147
Location: Märsta
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-02-21 09:07 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-02-22 08:00 CET/CEST

Last update(s):
2025-02-21 21:58 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2364504
Location: Kungsängen
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-02-20 10:19 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-02-20 14:00 CET/CEST

Last update(s):
2025-02-20 10:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2363845
Location: Älvsjö
Description: Multiple customer affecting fault
Fault type: Hardware card error

Occurred: 2025-02-18 12:43 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-02-24 08:00 CET/CEST

Last update(s):
2025-02-21 03:56 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2025-02-20 14:25 – Replacement equipment and parts have arrived. // Ersättningsutrustning och reservdelar har kommit fram.
2025-02-19 10:17 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2025-02-19 06:31 – A field technician ordered to site for troubleshooting.
2025-02-18 16:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364990
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hällevadsholm

Occured: 2025-02-21 11:00 CET/CEST
Service(s) restored: 2025-02-21 16:00 CET/CEST

History:
2025-02-21 12:33 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-02-21 12:30 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364924
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Arjeplog

Occured: 2025-02-21 10:15 CET/CEST
Service(s) restored: 2025-02-21 12:12 CET/CEST

History:
2025-02-21 22:30 – Outage is resolved and services are restored.
2025-02-21 10:31 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364909
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Nyköping

Occured: 2025-02-21 09:50 CET/CEST
Service(s) restored: 2025-02-21 10:11 CET/CEST

History:
2025-02-21 22:31 – Outage is resolved and services are restored.
2025-02-21 10:16 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364893
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sigtuna

Occured: 2025-02-21 09:59 CET/CEST
Service(s) restored: 2025-02-21 10:37 CET/CEST

History:
2025-02-21 22:30 – Outage is resolved and services are restored.
2025-02-21 10:08 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364854
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2025-02-21 08:43 CET/CEST
Service(s) restored: 2025-02-21 09:43 CET/CEST

History:
2025-02-21 22:31 – Outage is resolved and services are restored.
2025-02-21 09:22 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364795
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Fiskebäckskil

Occured: 2025-02-21 02:39 CET/CEST
Service(s) restored: 2025-02-21 12:58 CET/CEST

History:
2025-02-21 13:06 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-21 06:13 – A field technician ordered to site for troubleshooting.
2025-02-21 05:13 – We currently have an outage, troubleshooting is ongoing.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364643
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Staffanstorp

Occured: 2025-02-20 13:43 CET/CEST
Service(s) restored: 2025-02-20 14:09 CET/CEST

History:
2025-02-20 14:16 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-20 14:12 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364617
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Arjeplog

Occured: 2025-02-20 13:10 CET/CEST
Service(s) restored: 2025-02-20 14:13 CET/CEST

History:
2025-02-20 14:18 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-20 13:56 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-02-20 13:44 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364558
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Östersund

Occured: 2025-02-20 11:06 CET/CEST
Service(s) restored: 2025-02-20 13:02 CET/CEST

History:
2025-02-20 13:32 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-20 11:52 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364433
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Särö

Occured: 2025-02-20 08:00 CET/CEST
Service(s) restored: 2025-02-20 08:57 CET/CEST

History:
2025-02-20 08:21 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364402
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trellebrog

Occured: 2025-02-20 07:14 CET/CEST
Service(s) restored: 2025-02-20 08:07 CET/CEST

History:
2025-02-20 07:41 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364398
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-02-20 06:46 CET/CEST
Service(s) restored: 2025-02-20 08:54 CET/CEST

History:
2025-02-20 08:43 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-02-20 07:27 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364388
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Rosersberg

Occured: 2025-02-20 06:12 CET/CEST
Service(s) restored: 2025-02-20 10:17 CET/CEST

History:
2025-02-20 10:35 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-20 07:20 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-02-20 07:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364378
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: ÖSTERSUND

Occured: 2025-02-20 05:02 CET/CEST
Service(s) restored: 2025-02-20 09:24 CET/CEST

History:
2025-02-20 06:50 – We currently have an outage, troubleshooting is ongoing.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364174
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Gimo

Occured: 2025-02-19 13:00 CET/CEST
Service(s) restored: 2025-02-19 14:00 CET/CEST

History:
2025-02-20 02:20 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-19 13:28 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2364103
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Tomelilla

Occured: 2025-02-19 12:30 CET/CEST
Service(s) restored: 2025-02-19 14:06 CET/CEST

History:
2025-02-20 02:22 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-19 12:54 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363993
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Järfälla

Occured: 2025-02-19 08:29 CET/CEST
Service(s) restored: 2025-02-19 11:15 CET/CEST

History:
2025-02-19 12:25 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-19 08:36 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363873
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Järpen

Occured: 2025-02-18 16:53 CET/CEST
Service(s) restored: 2025-02-18 18:18 CET/CEST

History:
2025-02-18 22:25 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-18 17:22 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2363857
Location: Östersund
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-02-18 14:13 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-02-18 18:30 CET/CEST

Last update(s):

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363725
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2025-02-18 13:01 CET/CEST
Service(s) restored: 2025-02-18 13:50 CET/CEST

History:
2025-02-18 14:16 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-18 13:41 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363554
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Fjärås

Occured: 2025-02-18 08:46 CET/CEST
Service(s) restored: 2025-02-18 11:12 CET/CEST

History:
2025-02-18 09:32 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363525
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-02-18 08:04 CET/CEST
Service(s) restored: 2025-02-18 16:00 CET/CEST

History:
2025-02-18 17:28 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-18 09:16 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363406
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-02-18 02:05 CET/CEST
Service(s) restored: 2025-02-18 05:47 CET/CEST

History:
2025-02-18 05:47 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-18 05:35 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363362
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Bro

Occured: 2025-02-17 21:05 CET/CEST
Service(s) restored: 2025-02-18 07:39 CET/CEST

History:
2025-02-17 23:37 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363292
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kisa

Occured: 2025-02-17 17:49 CET/CEST
Service(s) restored: 2025-02-17 18:50 CET/CEST

History:
2025-02-17 19:52 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-17 18:34 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2363075
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-02-17 10:11 CET/CEST
Service(s) restored: 2025-02-20 15:10 CET/CEST

History:
2025-02-17 19:48 – Services are restored but we continue to monitor them for the time being. // Tjänster återställda men fortsätter övervakas för tillfället.
2025-02-17 11:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2362875
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Orsa

Occured: 2025-02-17 00:58 CET/CEST
Service(s) restored: 2025-02-17 18:00 CET/CEST

History:
2025-02-17 17:47 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-17 11:37 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-02-17 06:52 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2362872
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Broby

Occured: 2025-02-17 04:24 CET/CEST
Service(s) restored: 2025-02-17 15:20 CET/CEST

History:
2025-02-17 20:06 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-02-17 06:56 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-02-17 06:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2362818
Fault type: Maintenance
Description: Multiple customer affecting fault
Location: Nora

Occured: 2025-02-17 00:08 CET/CEST
Service(s) restored: 2025-02-17 01:55 CET/CEST

History:
2025-02-17 00:17 – We currently have an outage caused by a planned work that affected more than anticipated. The work is scheduled to be completed before 06:00 CET. // Vi har för närvarande en driftstörning orsakad av ett planerat arbete som påverkade mer än beräknat. Arbetet är planerat att pågå fram till kl 06:00 CET.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2362795
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-02-16 15:09 CET/CEST
Service(s) restored: 2025-02-16 17:41 CET/CEST

History:
2025-02-16 19:06 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-02-16 15:41 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.