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Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: CS6408047
Location: Tornio/Kemi
Description: Multiple customer affecting fault
Fault type: Maintenance
Occurred: Wed, 21 May 2025 06:17:58 CEST
Service(s) restored: Wed, 21 May 2025 12:00:57 CEST
History:
Wed, 21 May 2025 11:59:56 CEST – Incident resolved.
Cause:
The planned work could not be completed on time due to unforseen complications.
Fix:
The planned work was completed after service window ended.
Wed, 21 May 2025 08:45:37 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 21 May 2025 06:34:02 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.