Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7390834
Location: Espoo
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 19 May 2026 13:49:37 CEST
Service(s) restored: Thu, 21 May 2026 01:50:36 CEST

History:
Thu, 21 May 2026 01:46:02 CEST – Incident resolved. Cause: Fiber break. Fix: Identified fiber break was repaired.
Thu, 21 May 2026 01:12:03 CEST – Technician on-site. Fibre splicing in progress
Wed, 20 May 2026 15:33:09 CEST – Emergency change has been announce expected start time 23:00 20/5
Wed, 20 May 2026 11:38:20 CEST – Repair is currently being planned and is currently expected to take place tonight. Once the necessary planning is done, all affected customers will be informed via email containing the relevant information for the work. This central disturbance will remain open until the work has been completed and services confirmed to be up.
Tue, 19 May 2026 20:05:38 CEST – The technician has determined that the cable is damaged but not severed. All network services have been restored for now. A permanent repair will require excavation with an excavator, which is being planned as part of upcoming scheduled work.
Tue, 19 May 2026 17:16:25 CEST – A technician has been ordered.
Tue, 19 May 2026 13:59:23 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7394541
Location: Hämeenlinna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Wed, 20 May 2026 15:04:38 CEST
Service(s) restored: Wed, 20 May 2026 23:23:15 CEST

History:
Wed, 20 May 2026 23:21:49 CEST – Incident resolved. Cause: Fiber break. Fix: Fiber break located and spliced.
Wed, 20 May 2026 21:50:04 CEST – Technician has begun splicing the fiber.
Wed, 20 May 2026 15:58:00 CEST – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Wed, 20 May 2026 15:15:06 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7414692
Location: Mariehamn, Åland
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Wed, 27 May 2026 21:37:40 CEST
Service(s) restored: Thu, 28 May 2026 03:09:52 CEST

History:
Thu, 28 May 2026 03:08:36 CEST – Incident resolved. Cause: A brief interruption in the network services. Fix: Planned worked completed.
Wed, 27 May 2026 21:42:58 CEST – Fault correction in progress.
Wed, 27 May 2026 21:40:30 CEST – We currently have a network outage detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7395996
Location: Sähkömetsä Vantaa
Description: Multiple customer affecting fault
Fault type: Maintenance

Occurred: Thu, 21 May 2026 07:55:49 CEST
Service(s) restored: Fri, 22 May 2026 13:39:25 CEST

History:
Fri, 22 May 2026 13:39:04 CEST – Incident resolved. Cause: Failed planned work. Fix: Overdue planned worked completed.
Fri, 22 May 2026 09:04:59 CEST – We are in contact with sub provider for further updates.
Thu, 21 May 2026 23:48:40 CEST – Troubleshooting is ongoing with subprovider.
Thu, 21 May 2026 20:05:24 CEST – Troubleshooting in progress with subprovider
Thu, 21 May 2026 15:14:39 CEST – Troubleshooting in progress with subprovider
Thu, 21 May 2026 13:18:58 CEST – Troubleshooting in progress with subprovider
Thu, 21 May 2026 08:28:24 CEST – We currently have a network outage following a planned work carried out by our subprovider. Troubleshooting in progress with subprovider.
The history log is machine translated.