Häiriötiedotteet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6738518
Location: Sweden
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 22 Sep 2025 14:32:56 CEST
Service(s) restored: Tue, 23 Sep 2025 09:38:02 CEST

History:
Tue, 23 Sep 2025 09:37:03 CEST – Incident resolved. Cause: Network issues at subcontractor net Fix: Replaced hardwre
Tue, 23 Sep 2025 06:41:21 CEST – Our sub-provider reports the outage is resolved; services are restoring one by one. Please allow some time for all services to reconnect.
Mon, 22 Sep 2025 20:04:06 CEST – Troubleshooting is still ongoing with sub provider. We do not have an ETR as of now.
Mon, 22 Sep 2025 16:18:59 CEST – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider. We do not have an ETR as of now.
Mon, 22 Sep 2025 14:55:15 CEST – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider. We do not have an ETR as of now.
Mon, 22 Sep 2025 14:49:12 CEST – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.